On February 1, 2020, VZ is changing the FMLA and Leave of Absence administrator to Sedgwick. Sedgwick already administers Verizon’s disability claims.
Here’s what will happen
For open claims filed through January 31, 2020:
- Effective February 1, submit paperwork to Sedgwick; prior to this follow the current process
- Claims will be automatically transferred to Sedgwick
- Sedgwick will send you a letter outlining any actions you might need to take
For new claims beginning February 1, 2020:
- Requirements for initiating an FMLA claim remain the same, beginning with a call-out to your supervisor or absence administrator
- The current fax number will be offline effective February 1, 2020
- Use the new fax number for supporting documents: (859) 264-4384
- New forms will come from Sedgwick upon claim initiation and will be barcoded to provide faster claim review. Discard any prior FMLA forms.